✨ Step into Yelvu—where every cover turns lounging into a story worth sinking into
Frequently Asked Questions
📌 What is Yelvu’s mission?
To keep your favorite bean‑bag feeling brand‑new with premium, durable covers that refresh, protect, and personalize every lounge session.
✨ What makes Yelvu covers different?
We hand‑select luxe fabrics—from Sueded Denim to Outdoor Canvas—tailor them for every sack size, and finish with double‑stitched seams and smooth YKK zippers. The result? A perfect, long‑lasting fit that’s easy to zip on, toss in the wash, and enjoy for years.
🚚 Shipping and Delivery
Is there any shipping cost?
Good news! Shipping is free on all orders. 🎉
Do you ship to my country?
We currently ship to United States and the UK
How long will it take for my order to arrive?
📦 Processing: 1-2 business days.
🚀 Delivery: 5-15 days, depending on your location in Spain.
My package hasn't arrived, can you help me?
Of course! Write to us at contact@yelvu.com with your order number and details, and our team will assist you immediately.
📦 Orders
How can I track my order?
Use your tracking number on the courier company's website to check the status of your delivery.
Can I cancel my order?
âś…Â Yes, you can cancel your order free of charge within the first 24 hours of purchase.
❌ If your order has already been shipped, we cannot cancel it .
What do I do if I receive a damaged product?
We're deeply sorry for the inconvenience. Please email us at contact@yelvu.com with your order number and photos of the damaged product, and we'll take care of fixing it.
🔄 Returns and Refunds
How can I request a refund?
Please see our return policy for detailed steps.
When will I receive my refund?
Once your return is approved, refunds are typically processed within 1-5 business days .